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frequently asked questions

frequently asked questions

FAQ about CREA courses

How do I enrol for a course?

You can enrol for a course at the counter or online via our website. To do so, go to the relevant course page, choose your desired start date and click on “enrol here”. Then follow the on-screen steps or complete the payment. You will always receive a confirmation by e-mail. If you do not receive it, please check your spam folder before contacting planning@crea.nl. Enrolment for CREA courses is open to anyone aged 18 and over. Click here for more information about course enrolment.

How does the waiting list work?

Is your desired course full? Then you can sign up for the waiting list free of charge. You will receive an e-mail when a spot becomes available. Whoever then enrols first via the website may take part in the course. Once a course block has started, we close the waiting list.

How many classes does the course include?

You can find the course duration in the description of said course on our website. This is usually 10 weeks (one lesson per week). There are also weekend courses, day courses and summer courses. A summer week course lasts one week: you are creatively engaged for 5 days: from Monday morning to Friday afternoon (no class on Wednesday afternoon, but a final presentation on Friday evening).

How are the course blocks scheduled?

The 10-week CREA courses are divided into 3 blocks. Block 1 (Fall) starts in September, block 2 (Winter) starts in January and block 3 (Spring) starts in April.

We take holidays in account for these blocks, check out the course info page for more information. 

There are some courses that deviate from these 10 weeks. These are the week-long courses during summer (summer courses) and a number of day courses, weekend courses and special projects. For each starting date, duration and block, please check the course page.

Are there trial lessons?

Unfortunately, we do not offer trial lessons. However, it is understandable that you would like to know what the course entails before you sign up.

The final presentations of the courses at the end of each course block are open to everyone. CREA also offers day courses.

How does the student/alumni/staff discount work?

For more information, check our price categories.

In what language are the courses?

CREA offers courses in Dutch (NL), in English (EN) and courses open to anyone (NL/EN). Please keep in mind that within courses in the last category the teacher might use both languages to make sure everyone can keep up. Carefully check to which category your course belongs before enrolling (there’s a flag in every course information block).

I can't make it to class. How do I inform the teacher of my absence?

Please inform us by calling +31 (0)20  399 1212

Is my class cancelled? When is CREA closed?

CREA follows the official national holidays. Should your class be cancelled on another day, you will be notified. We take holidays into account:  fall break in block 1 and a May break in block 3. Click here to check when CREA is open.

How do I cancel my course enrolment?

Cancellations can be sent by e-mail to planning@crea.nl. Only if you cancel in writing up to 2 weeks before the course starts will you receive a full refund of the course fee. For more information, see our basic terms & conditions.

Am I entitled to a discount?

CREA offers discounted rates for students, UvA/HvA staff and UvA/HvA alumni. Check our price categories to see which discount applies to you. If in doubt, always call us first before applying the discount yourself, as we always ask for proof. If the student is not entitled to a discount and/or priority, they will pay the price difference and CREA reserves the right to charge an administration fee of €25.

Can I get an invoice?

CREA does not send invoices for individual courses. Unfortunately, we do not have the manpower for that. We hope to make this possible in the future with our new ICT system. Until then, we have made sure that the e-mail confirming registration includes all the necessary information, such as price and VAT.

I would like to organise a private workshop for a group at CREA, is that possible?

It is not permitted to rent a studio at CREA and organise a workshop yourself. If you would like to attend a CREA Workshop with your group, please check Workshops on our website for our range of workshops. Each workshop lists the days on which it can take place, the maximum number of participants and the price (excluding VAT).

I would like to teach at CREA. How can I contact you?

CREA usually works with regular professionals. Please note that the programme is fixed on an annual basis. The course programme for 2023-2024 is full, at the moment we are not accepting new proposals for courses in this season.

Do you have a proposal? Send it to opensollicitaties@crea.nl. Your application will then be saved in our archives. You will be contacted in case of interest. Teaching in CREA studios, outside CREA courses, is strictly prohibited.

FAQ about renting CREA studios and halls

How do I rent a CREA hall (music and/or theatre hall)?

Go to CREA theatre rental or CREA music hall rental, read our terms and conditions (!) and only then request a quote.

How do I rent a studio?

Go to CREA studios rental, read our terms and conditions (!) and apply for an account by phone or in person. After you put balance on this account, you can request studio rental by phone up to 2 months in advance. For longer-term projects or other special requests, please contact planning@crea.nl.

We expect you to have read our conditions and house rules before using our studio.

Can I teach in a CREA studio?

No, that is not allowed. Organising classes is reserved for CREA only. Renting studios is for rehearsals of performing arts only. Renting for meetings or hosting workshops, lessons, courses, etc. is not allowed. Would you like to teach at CREA? Then send your proposal to opensollicitaties@crea.nl. If interested, you will be contacted.

If you would like to follow a CREA Workshop with your own group, please check out Workshops on our website for our range of options.

When are the studios available?

Studio availability varies per day. Please call our reception at +31 (0)20 399 1212 for more information about availability and to make a booking.

What are the prices for renting a studio?

The price is listed in the information of the respective studio. For a large studio, for example, the regular rate is €20 per hour. Students get a discount and pay only €6. More information on this can be found at our price categories.

How does the payment for studio rental work?

Please visit this page to learn how studio rentals work.

Can I get an invoice?

After completion of the rental, you may request a VAT invoice via planning@crea.nl. CREA sends a summary invoice of bookings incl. VAT for the client a maximum of once per quarter. This allows us to keep the rental costs of our studios low.

We can therefore not send VAT invoices on money that has been topped up (as that is still your money) nor for bookings in the future, as you can still cancel them.

How do I cancel my rented space?

Go to conditions & house rules studio rental for more information on cancelling a rented space.

Other FAQ’s

When is CREA open?

Would you like to know when there are no courses due to holidays? Are you wondering whether your get together at the café can also take place on Sunday, or are you curious about how late you can rent a studio? Check all Visitor Information & Opening hours here.

Can you forward my message/idea to the students?

Although you undoubtedly have a very nice idea, we are not allowed to send messages to our students that are not related to the CREA course. You are welcome to put up a poster/message on our notice board at the top of the stairs on the second floor.

Does CREA offer gift vouchers?

CREA does not offer gift vouchers. However, if you would like to give a CREA course as a gift, this is easy to do. When enrolling, enter the details of the actual participant, except for the email address. Enter your own email address here. This way, all confirmations and further information will be sent to you first, and the gift will remain a surprise for a little longer. We do ask that you send us a message with the correct email address at least one week before the course starts. If there is a discount and/or priority, the details of the person who will be participating will of course apply.

Can’t find your question here? Please contact us:
send an email to planning@crea.nl or call +31 (0)20 399 1212.