frequently asked questions
frequently asked questions
How do I rent a CREA hall (music and/or theatre hall)?
Go to CREA theatre rental or CREA music hall rental, read our terms and conditions (!) and only then request a quote.
How do I rent a studio?
Go to CREA studios rental, read our terms and conditions (!) and apply for an account. After you put balance on this account (see top up balance), you can request studio rental by phone up to 3 months in advance. For longer-term projects or other special requests, please contact email@example.com.
Can I teach in a CREA studio?
No, that is not allowed. Organising classes is reserved for CREA only. Renting studios is for rehearsals of performing arts only. Renting for meetings or giving or hosting workshops, lessons, courses, etc. is not allowed.
When are the studios available?
In the evening, our studios are often occupied for our own courses. Availability is highest on weekdays before 16:00, on Fridays and at weekends.
What are the prices for renting a studio?
The price is listed in the information of the respective studio. For a large studio, for example, the regular rate is €20 per hour. Students get a discount and pay only €6. More information on this can be found at our price categories.
How does the payment for studio rental work?
You can reserve a studio if you have a personal account. You can have this account created by contacting the CREA desk during opening hours at 020-5251414 (+3120-5251414 for international numbers).
For a reservation, you pay directly. Reservations can only be made if you have sufficient credit on your personal account. Here you can read how to add credit to your account.
The amount you top up is a credit that is untaxed. If you need an invoice with VAT, you can request one after the rental period (1x per quarter) via firstname.lastname@example.org.
Can I get an invoice?
After completion of the rental, you may request a VAT invoice via email@example.com. CREA sends a summary invoice of bookings incl. VAT for the client a maximum of once per quarter. This allows us to keep the rental costs of our studios low.
We can therefore not send VAT invoices on money that has been topped up (as that is still your money) nor for bookings in the future, as you can still cancel them.
How do I cancel my rented space?
Go to conditions & house rules studio rental for more information on cancelling a rented space.
How do I sign up for a course?
Registration can be done at the counter or online via our website. To do so, go to the relevant course, choose your desired start date and click on “register”. Then follow the on-screen steps or complete the payment. You will always receive a confirmation by e-mail. If you do not receive it, please check your spam before contacting firstname.lastname@example.org. Registration for CREA courses is open to anyone aged 18 and over.
How many classes does the course include?
You can find the course duration in the description of said course on our website. This is usually 10 weeks (one lesson per week). There are also weekend courses, day courses and summer courses.
Can I take a trial lesson?
Unfortunately, we do not offer trial lessons. However, it is understandable that you would like to know what the course entails before you sign up. To get a good impression, you can admire the work of previous students at our Virtual Open House Made in CREA. The final presentations of the courses at the end of each course block are also open to everyone.
How does the student/alumni/staff discount work?
For more information, check our price categories.
In what language are the courses?
CREA offers courses in Dutch (NL), in English (EN) and courses open to anyone (NL/EN). Please keep in mind that within courses in the last category the teacher might use both languages to make sure everyone can keep up. Carefully check to which category your course belongs before enrolling (there’s a flag in every course information block).
I can't make it to class. How do I inform the teacher of my absence?
Please inform us by calling or sending an email to email@example.com.
How do I cancel my course registration?
Cancellations can be sent by e-mail to firstname.lastname@example.org. Only if you cancel in writing up to 2 weeks before the course starts will you receive a full refund of the course fee. For more information, see our basic terms & conditions.
I would like to teach at CREA. How can I contact you?
CREA regularly works with professionals. If you think that could be a good addition to our current offer, send an email to email@example.com. Please note that the programme is planned on a yearly basis.
Got another question? Feel free to contact us: send an email to firstname.lastname@example.org or call 020 525 1414 (+3120 525 1414 for international numbers).